19 January 2018 – I wanted to let you know that the appointment [at the Italian Consulate] went as smooth as silk. The woman looked at me at one point and said, “well you have certainly done your homework!”. Everything you suggested I initially give them was all that they wanted. It was perfect. We watched four out of the five people ahead of us be told to get the proper documentation, make another appointment and come back. We couldn’t have nailed it the first time without your guidance in both the application process and the documents you obtained on our behalf in Italy. It feels wonderful to have our application successfully submitted.