9 July 2022 – Studio Legale Metta [SLM] have assisted me for over a year, first with a property purchase in Italy, then with acquiring the Italian residence, and most recently with sorting out the local taxes and utilities. For this last action, I would like to commend Corinna Cocolo who helped to untangle a big mess while being professional and friendly at the same time.

The fact that I am a repeat customer of SLM is a strong endorsement on its own, but I would like to also make another point that recommends the firm: the invaluable help they provide to unpick the local bureaucracy, which can be opaque to outsiders like myself. Italy is a lovely country and its people are warm and friendly, yet, the business code is rather different from what you may be used to if you lived in the US/UK or Northern Europe.

As I am reasonably proficient in Italian (read/write at least), I embarked confidently on setting the utility contracts on my own thinking: How hard could it be? After all, I had done this many times previously when living in the UK. And yet things got quickly into a mess. As for the local taxes (TARI), I did what the local authority site described as necessary, but I received no feedback to acknowledge the receipt of documents or to request more information. Just as well SLM provide the property management service! Once I approached them, Corinna fixed everything for us efficiently while keeping myself and my wife in the loop with her progress, making us feel like we were talking to a friend. In just a few days she sorted out everything and lifted the burden that we had been carrying on our shoulders for months.